RETURNS & EXCHANGES
SHIPPING POLICY
At LuxeAura, we want you to be completely satisfied with your purchase. If for any reason, you are not happy with your order, we offer free returns and exchanges within 30 days of receiving your order. Just contact our customer care team and we will guide you through the process. We strive to provide a seamless shipping experience for our customers! Here's what you need to know: Shipping Options: We offer standard shipping for all orders within the United States, France, United Kingdom, Japan, Italy and South Korea or any other country! Processing Time: Once your order is places, it will be processed and shipped within 1-3 business days. Delivery Time: The estimated delivery time is 7 business days, depending on your location. Please note that unforeseen circumstances may cause delays. Tacking: Once your order is shipped, we will provide you with a tracking number. You can use this number to track the progress of your shipment. Shipping Fees: Shipping fees will be calculated at checkout based on the destination of your order. Free shipping may be available for orders above a certain amount. Please note the policies above are subject to change. For any further inquiries or assistance, please reach out to our customer support team -- (213) 445- 0889
RETURN & EXCHANGE POLICY
We want you to love your handbag purchase! If you are not completely satisfied, we offer a hassle-free return and refund policy. Returns: You may return your handbag within 30 days of delivery for a full refund or exchange. Condition: The handbag must be unused, undamaged, and in its original packaging with all tags attached. Return process: Please contact our customer support team. They will guide you through the process and provide you with a return label. Refund: Once we receive the returned handbag and verify its condition, we will issue a refund to your original payment method within 1-5 business days. Exchanges: If you prefer an exchange, please indicate the desired item when contacting our customer support team. We will assist you in the exchange process.