Small Luxe Pastel Shoulder Bag/Purse

- Comes with bag strap (detachable)

- Zipper closure

- Small

Size	Height	Length	Width	Handle Height
one-size	5.5"	7.9"	2.4"	3.1"

 

SHIPPING POLICY:

At LuxeAura, we want you to be completely satisfied with your purchase. If for any reason, you are not happy with your order, we offer free returns and exchanges within 30 days of receiving your order. Just contact our customer care team and we will guide you through the process.

We strive to provide a seamless shipping experience for our customers! Here's what you need to know:

• Shipping Options: We offer standard shipping for all orders within the United States, France, United Kingdom, Japan, Italy and South Korea or any other country!
• Processing Time: Once your order is places, it will be processed and shipped within 1-3 business days.
• Delivery Time: The estimated delivery time is 7 business days, depending on your location. Please note that unforeseen circumstances may cause delays.
• Tracking: Once your order is shipped, we will provide you with a tracking number. You can use this number to track the progress of your shipment.
• Shipping Fees: Shipping fees will be calculated at checkout based on the destination of your order. Free shipping may be available for orders above a certain amount.

Please note the policies above are subject to change. For any further inquiries or assistance, please reach out to our customer support team -- (213) 445- 088

 

RETURN & EXCHANGE POLICY

We want you to love your handbag purchase! If you are not completely satisfied, we offer a hassle-free return and refund policy.

• Returns: You may return your handbag within 30 days of delivery for a full refund or exchange.

• Condition: The handbag must be unused, undamaged, and in its original packaging with all tags attached.

• Return process: Please contact our customer support team. They will guide you through the process and provide you with a return label.

• Refund: Once we receive the returned handbag and verify its condition, we will issue a refund to your original payment method within 1-5 business days.

• Exchanges: If you prefer an exchange, please indicate the desired item when contacting our customer support team. We will assist you in the exchange process.

Wipe bag with a clean soft cloth & cold water 

Air dry only

Store handbag in a dust bag to prevent damage    

Treat bag with leather cream        

At LuxeAura we understand the importance of ensuring the privacy and safety of our customer's personal information. We are committed to protecting the information provided to us and maintaining the confidentiality and security of our customer's personal data. 

Privacy Policy:

• We collect personal information such as name, email address, and shipping address solely for the purpose of completing orders and providing a better shopping experience.

• We do not sell, rent, or share customer information with any third-party companies or individuals.

• We use industry-standard encryption technology to protect our customer's private information during transmission and storage.

• Our website uses cookies to improve site functionality and personalize the customer's experience. Customers may choose to disable cookies in their browser settings.

Safe Shopping: 

• Our website is regularly monitored for vulnerabilities and security threats to ensure that the customer's data is protected.

• We use secure payment gateways to process all transactions, and we do not store any credit card information on our servers.

• We only work with trusted suppliers and partners to ensure the quality and authenticity of our products.

• We have strict security measures in place to prevent unauthorized access to our customer's personal information.